Data Integrity
Professional standards serve to protect the integrity of the real estate profession as a whole.
By adhering to professional standards, REALTORS® contribute to preserving the credibility and reputation of their profession, positioning themselves as reliable and trustworthy experts in the eyes of clients and the public.
These standards ensure that real estate professionals deliver accurate and comprehensive information, empowering clients to make well-informed decisions.
Report an Error Button
Members of KAREA, OREB, RCREB, and RSLREB can submit potential MLS® listing data integrity issues by using the ‘Report an Error’ button found in Matrix™ and REALM™.
If you identify a potential MLS® Listing Data Integrity issue on another Eastern Regional Member’s listing, please complete the ‘Report an Error’ form. This will be forwarded to board staff for review.
If you receive an email from datachecker@oreb.ca regarding a potential data infraction on one of your listings, please either update the listing accordingly or reply to the email if you feel you are not in violation of the MLS® rule. Failure to respond to this email may result in a referral to the Professional Standards Roster for review and a fine.
Here is an example of an email you may receive from datachecker@oreb.ca regarding a potential listing infraction.
Please note that the ‘Report an Error’ form is specifically for addressing MLS® listing data integrity issues. For complaints regarding a listing or Member, you can file a formal complaint with the board’s Professional Standards Department.
Board staff are permitted to enforce PropTx MLS® rules only for listings from the following eastern boards: KAREA, OREB, RCREB, and RSLREB. For potential MLS® rule violations involving a listing from a Member of another board, you must submit a formal complaint directly to that board.
Positioning REALTORS® as reliable and trustworthy experts in the eyes of clients and the public.
Daily New MLS® Listing Audits
Daily audits of new listings are conducted for the following Boards KAREA, OREB, RCREB, RSLREB.
The Ottawa Real Estate Board conducts random daily audits of new listings in accordance with PropTx MLS® Rule 2.05, 2.06. These audits assist with the process of verifying information and ensuring listings adhere to PropTx MLS® Rules & Regulations.
As the Listing Salesperson(s) you are required to provide the Board with a copy of the Listing Agreement including the MLS® Data Information Form and any amendments. Please ensure that information about compensation agreed to between the Seller and the Brokerage is redacted.
Failure to comply with this request may result in a referral to the Professional Standards Roster for review. According to the PropTx MLS® Policies ‘Article 7 – Special Administrative Penalties’ a violation of MLS® rule 2.05 or 2.06 can result in a $5000 fine.
Please note: Listing Salespersons are equally responsible for their Listings and must comply with this request.
Here is an example of an Audit Request email you may receive from audits@oreb.ca.
Disclaimer: The Listing audit process was designed by OREB to ensure that the information in the MLS® Listing matches the information in the OREA Listing Agreement and to ensure that the MLS® Listing complies with the PropTx MLS® Rules. The Board disclaims any liability for the validity of the listing contract or the content in the MLS® Listing.
Eastern Regional Professional Standards 